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FAQS

Design

We don’t have any design options yet. Do you have design service?

Sure! If you want to make an order our designers will help you work out your design for FREE. When you approve the final design, we will start the production process.  

I have some design ideas. Can I create my own design?

We have an opportunity to create your own design on the web. You can visit our partner’s website squaresigns.com and use the ready-to-use templates for creating design.  

What format of my design file will work best?

You can send us any format file you want. Whereas it’s better to upload vector-based files. It can be PDF, .dxf, .eps, .ai or any other format.

Order and production

I found something I would like to purchase. How do I place an order?

Call or email us to discuss your project and your needs with a specialist (844-833-1188 or send email to hello@frontsigns.com). We can come to your location to best get a sense of the area, your business, and what kind of sign will best suit your needs.  

Would you describe to me the whole process of creating products?

You can send your design to hello@frontsigns.com in any format. If you do not have a design ready, our designers can use your ideas to work out your project. Once approved, you will need to make a 50% prepayment on your sign to begin production. We organize the production and installation process. You will then pay for the remaining 50% upon installation.  

How can I follow the production process?

In every stage of production process, you will be informed about your products. Our specialist will be in connection with you, besides you can come to our company and follow the production process.  

I placed my order but it needs to be changed a little. Can I change my order?

If you need to make a change, you should contact our customer service department (844-833-1188 or send an email to hello@frontsigns.com) as soon as possible. We will be able to make the requested changes if you are able to get in touch with us quickly.  

Do signs come in standard sizes?

Custom signs can be custom designed in almost any size or shape you need, based on the scope of your event or project.  

How long will my sign last?

Front Signs uses high-quality materials to provide a custom sign that meets your needs. By using modern technologies, you can be sure your custom signs will last for years.  

My sign needs replacement panels. Can you repair signs?

Without a doubt! We can restore and repair your damaged signs. Please contact us to discuss your project and your specific needs.

Payment

What forms of payment are accepted by your company?

We accept payments by credit card, bank transfer, and Square. You can pay for your order by Visa, MasterCard, Discover, and American Express cards.  

I need an additional copy of my receipt. Is it possible to get one?

If you need an additional copy of your receipt, please contact our customer service department (844-833-1188 or send an email to hello@frontsigns.com)  

When should I pay for my order?

Before starting the production process, you will need to make a 50% prepayment on your sign to begin production. Then you should pay for remaining 50% upon installation.  

What currencies do you accept?

We accept only United States dollar for your orders.

What information should my Sign have on it?

Actually, you can have anything written on your Customized Sign you want your customers to notice. It can be the name or the logo of your brand, some information about your business type, operating hours, etc. You can get decorative Signs with motivational quotes, etc.

What is the most effective Custom Sign for my business?

Sign effectiveness depends on what type of business you own, services you offer, business location and other factors. For a restaurant business you can get menu Boards, Light Box Signs with the name of your restaurant, A-frames, etc. If you have a big company you can get Channel Letters to fix them on top of your building. If you are a business center owner you can order Pylon Signs with the names of all the companies that do business in your venue. Contact us and we will offer signage solutions for every type of businesses.

Are there any creative signage solutions for home interior design?

Wall Decals and Wall Signs are a nice way to spice up your home layout. The customized PVC, Wooden Wall Artwork, Canvas prints add personality to your home. Furthermore, Wall Blade Sign is a highly unique way to showroom location. The vintage or any other style of Blade Sign will highlight your delicate taste. It can be a decorative wayfinding Sign, room name Sign or department name Sign. The nice alternative can be hanging door Signs. Canvas prints can depict a family trip, artwork or landscape. Canvas Collage and Canvas Wall Cluster create one dynamic picture or just depict the picture of your favorite city. Wooden Tabletop Signs with inspirational quotes or large 3D Wooden Letters on the walls of the hallway create a classy and elegant look. The Established Signs will always remind you of that beautiful day of your life that gave a start to your family. Wall Wooden Arts just express your creativity and create a vintage feel.

What are outdoor Aluminum Signs used for?

With the solid look, Aluminum metal signs have unending options of realization. Many companies choose Aluminum Channel signs as they are durable, rust and corrosion resistant and versatile in usage. Health, Dining, and other business services use Aluminum Logo signs, Directional signs, Safety signs, Pylon signs and many more.

How can I decorate the stairs?

The underestimated part of home or office, stairs can have a family quote Vinyl Sticker or be designed with engraved pieces of wood. Imagination has no limits, so do the solutions and the small details that can help you personalize your stairs as well.

What are some common Signs made of Aluminum?

Aluminum Logo signs, name plaques and interior decorative artworks are the most popular signs our customers entrust us with. Not speaking of Channel Letters and Lightboxes, where Aluminum back and side constructions are required by law.

What’s the difference between Neon and LED illuminated Custom Signs?

Both LED and Neon Custom Signs have their audience and areas of applications. LEDs provide a brighter light, while Neon lights have a warmer light and are aesthetically more  pleasing to the eye. LEDs are more energy efficient than Neon. However, Neon bulb is used to add a romantic feel to the location. Also, LEDs are cheaper than Neon lights. If you are looking for a more modern sign then you can choose a LED light box or a custom letter. But if you need a retro looking sign, then Neon light boxes and Letter Signs are perfect. The choice depends on the overall design and interior layout.

What types of Channel Letters are there for Interior design?

We offer 3D Non-illuminated Signs and Illuminated Channel Letters. 3D Signs are used in interior office layouts and as exterior 3D Logo Signs. Made of different materials like Wood, Acrylic, PVC, Foam board, Gatorboard, etc. They create dimensions and brand style. Channel Letters can be Backlit, Frontlit or both. All the types of the Channel Letters welcome and create an exceptional impact on the incomers: guests, workers and clients. Backlit Signs create halo effect which is so appealing. Whereas, Front lit letters perfectly merge with the Interior Signage and stress the logo and create a warm feel.

Which one is the best, eco-friendly materials to use for office premises?

Aluminum, Wood and other materials that we use are of high quality, recyclable and eco-friendly. You can find detailed information about Materials for “Eco-Friendly Advertising” in our blog post.

What is the Best Plaque for office?

Plaques depict name and the title of the office worker, number of the room in universities, offices or hotels. Plaques are also used as department and faculty directory Directional Signs.   Brushed Aluminum or Wooden engraved plaques create a professional and solid look. For an inviting office Signage, you can use Curved Signs with clean and curved lines. The panels are easy to update and move the modules. Highlight your Interior Signage with aesthetically cohesive look of the Curved Signs. Highly in-demand Sign with versatile design and usage purposes, Message Office Sign can inform that the meeting is in progress or vacant. Can tell that the room is in use or available, etc. An effective way to personalize the workspace of your employees is with the Cubicle Signs. In the office with big staff, Cubicle Aluminum Signs come in as a handy tool to design the office. It will also be easier for the customers to find their agent if needed.  

What type of Directional Signs do you offer?

In business centers where the use of space can vary, Interchangeable Tenant Signs can be used. For more minimalist look, you can use Hanging Wayfinding Signs to direct them towards the offices, departments, restrooms, etc. Under-awning Interior signage also can be used when the traffic space is limited.

Which is the best material combination for offices?

Finding the best match for your office layout and design can be tricky. With different materials to work with, we recommend highly popular and different material combinations in our blog post about Material Combinations. You can even visit our showroom to get firsthand experience on how to build a sign for your business establishment.

Which type of Acrylic Sign should I choose for my office?

This highly depends on your taste and on the purpose of the signage. You can get acrylic door name plates or department signs. For your office table, you can get acrylic or Plexiglas name plaques or tabletop signs for brochures, documents or for something else. Plexiglass letters can be used to display the brand name in the office or for showing working hours. Acrylic Perspex Signs are perfect to display the name of the brand next to an entrance door. You can choose the custom signage solution that fits best to your needs.

What can be printed on Acrylic Signs?

You can print custom graphics to your liking, it’s completely up to you. It can be office working days and hours, the name and the logo of the brand and any other information. You can also print a photo on Acrylic and hang it on the wall.

What is the difference between Acrylic and Glass?

Acrylic is a very similar material to glass. But it is more shatterproof and resistant than glass. Also, it has some flexibility.

What’s the difference between Acrylic and Lexan?

The difference between Acrylic and Lexan is that the latter is lighter and more damage resistant. Also, Plexiglass sheet has a standard size, while Lexan comes in a roll and can be cut to any size. This means that we can create any size and shape of a Custom Sign with a whole list of Lexan material. Thus, Lexan is ideal to create any custom size Ligthboxes and Channel Letter signs. Acrylic signs are equally used for exterior and interior applications.

Where can I use a Plexiglass Sign?

Customized Plexiglas signs have outdoor and indoor usage. There are many options for using these elegant signs. You can get beautiful and Creative things made of Acrylic for both home and office decoration.

What is the difference between A-frame and Chalkboard Signs?

Plastic A-frame signs or sidewalk signs are made of plastic and are double-sided. They are lightweight and give neat and professional look. Chalkboard signs, on the other hand, have wooden frame. Wooden chalkboards have retro style and are mainly used in pubs, bars or fancy restaurants. The main difference is that you can change the graphics of sandwich board sign. In case of Chalkboard signage you erase and create another promotion with chalk. A-frame board can have the chalkboard effect printed on vinyl whereas chalkboard signs, if necessary, can be decorated daily, offering for example today’s menu or depict a humorous massage.

Where can I use A-frame Signs?

Apart from the above mentioned, A-board sign has other areas of applications for other industries and establishments.  Insurance agents, banks and financial institutions, hotels or motels can use A-frame display to inform about the monthly events and put general information about their brand. Moreover, Ice cream shops, Gym or fitness centers can use Sandwich boards with a daily basis or even put some humorous quote and design to attract customers. Sometimes, A-frame is also used as a yard signage. All the details in “A-Frame as a type of Yard Signs” blog post.

How can I use the Chalkboard Signs to its best?

Tip1: Posts can be straightforward, to the point with a good humor or sarcasm to give a confident impression and receive curious glances. Tip2: Leave some blank space around the text, add a border around the message for better and faster readability. Tip3: You can use chalkboard display to let your clients and potential customs know about the special deals or that you have discounts or lower priced products for them.

Are A-frame Signs easy to display?

Due to their compact size, you can put the sandwich sign in the streets and underground parking, on the pavements or even on the grass. A-frame displays won’t take a lot of space or disturb the passers-by. There is even a handle provided to make the Plasticade sign transportation easier.

How do I store A-frame Signs?

They fold flat, and don’t take too much space. To use these signs repeatedly, we recommend to store them in a dry location. Just fold it up and store in an upright position, where legs will still support the base construction. It’s just easy to store them lying down, just be careful not to place anything on the Plasticade Graphic area. Thus, you will not damage the sign and you will have no problem to use it again and again.

Are color Aluminum sheets available to the signage industry?

Front Signs offers the Standard white, bright silver, black and gold colors of the Aluminum sheets. Also, we offer painting services, which means we can offer Aluminum signs with any color you require.

What is the difference between Aluminum Mill, Brushed and Reflective Signs? Where can I use each of them?

We offer Mill, Brushed, Glossy, Matte finishes for Aluminum signs. Read the specifications of each of the signs and areas of applications at our blog post Standard VS Brushed VS Reflective Aluminum and choose the one based on your establishment layout and brand style.

Can Dibond have a Brushed finish?

Dibond is a Polyethylene core enclosed by two sheets of Aluminum. Thus Dibond Aluminum can have mill, matte and, of course, brushed finish.

What is the Standard Aluminum sheet thickness?

We offer Aluminum panel sheets with common 0.032” and 0.040” thicknesses. However, there are other available thicknesses in case you have special needs and requirements.

Aluminum or Dibond: Which one should I use for my outdoor sign?

Aluminum and Dibond materials are durable and portable for outdoor usage. Dibond is a bit lightweight compared to Standard Aluminum panel. Both Custom Aluminum and Dibond Signs give more resilient and industrial yet simple look.

What types of Channel Letter Signs are available?

Generally, Front Signs offers custom Front-lit letter signs, Back-Lit Letter signs, Front and Back-lit letters and Marquee Letters. For interior design, we also suggest 3D non-illuminated signs.

What are Dimensional or 3D Letters?

3D sign letters are volumetric signs that have height and width and also depth that adds an element of dimensions to a flat sign and make it visible from different angles. These Individual, Non-illuminated letters mounted on the flat surface provide extra visibility. Made of durable materials, 3D signs serve as Logo signs, company name signs, interior Dimensional graphics, etc. Is a great promotional and decorative tool.

What are Front-lit Channel Letter Signs?

Front-lit channel letters are the most common type of illuminated letter signs. The letters individually emit light from the front of the sign, hence the name. Signs are easily visible from afar. Front lit or standard light up letters are created mostly with Acrylic or similar translucent material. This style creates 180-degree bright illumination. Institutions that can benefit from Face lit logo signs are medical and dental offices, spas, beauty salon, boutiques and even ice cream shops, and why not restaurants, food points, stores and any other business establishment.

What are Back-lit Channel Letters Signs?

Back-Lit Channel Letters or Reverse light up letters have face and sides, and a translucent clear back. The back has individually cut letters which emit light from the reverse side of the sign. Unlike the Front-lit signs, Back-lit dimensional signage only glows on the reverse side. This creates a halo effect. LED backlit signs are very popular with bars, clubs and other professional services. Backlit displays are also known as Halo lit signs.

What are the typical uses of Backlit Signs?

Many businesses use Backlit signs as a promotional tool. Backlit Channel letters have appealing look day and night. For this reason, Backlit signs are used as exterior signage to boost hotels, shopping malls, movie theaters, retail and business establishments and alike.

What are Front and Back lit Channel letter signs?

Front and back lit signs contain the benefits of both types of illumination. Illuminated from both sides, the signs create a totally incomparable look and feel. Front and Back-lit letters have a beautiful and eye-catching effect to boost your business.

What are Marquee Letters?

It’s an individually cut letter sign with chasing lights or irregularly flashing illumination. Marquee letters or Letter lights gain more and more popularity. From A-Z, Marquee letters have mass usage for business establishments as well as home decorations. Marquee Letter signs are even seen at weddings and birthday celebrations.

Which are the best materials for 3D Channel letters?

You won’t be surprised to know that Acrylic is very suitable and popular material for Channel Letters. Acrylic is a transparent and translucent material. The transparent feature allows the light to pass through it, thus make the ideal illumination for Dimensional signs.  Alternative to Acrylic material can be Lexan. On the other hand, Aluminum is the other most popular material for Channel Dimensional Letters. It is also extremely durable and weather-resistant.

What size and shape of Channel Letters do you recommend?

Illuminated Wholesale Channel Letters are seen from big distances. Their sizes usually vary from 12” to 24”. Anyway, the sizes are customized and the Sign is made according to your requirements. Illuminated channel letter shapes are given in accordance with your design. If you are not sure about your Sign sizes and shapes, please, contact our customer service team. Let our professional team help you with their knowledge and experience.

Why do I need a Custom Sign for my business?

There are many reasons, but we are going to mention only some of them. Business signs are very effective for the marketing of your brand. A sign is the best way to draw attention, especially when it is illuminated. And finally, it is proven that Signs increase the brand awareness and sales.

What is a Directional Sign?

Directional or wayfinding Signs show directions, thus need to be as simple as possible not to cause any confusion among the visitors.